Sectors

Diplomacy & Development

Our quality of services, governance processes and pioneering activities in establishing international standards for the security industry have made us a trusted partner for diplomatic security. We enable our clients to conduct their diplomacy in a safe and secure manner and in a style that promotes their diplomatic efforts. We provide a full range of services to our diplomatic clients including security management; protective security services; threat analysis; command, control and communications systems; and logistics and life support services. Recent projects include the protection of diplomatic missions, design of security management systems, and training, development and logistics support throughout Africa, the Middle East and Asia.

As a major partner of the development sector, we work extensively to enable and support programs globally in a highly cost-effective manner. Constellis draws on the depth of our local insight, experience, contacts and resources to secure and facilitate our clients’ essential operations in austere locations where host nation security forces and community-based security solutions cannot be relied upon. Our ongoing projects include the provision of secure accommodation and life support services, protective security, training and development and security risk management. In one recent example of our services, we evacuated over 65 clients from a conflict scenario in South Sudan without incident or harm.

Security sector reform is essential to renew and maintain the vitality and sustainability of host nation militaries and police forces, security oversight agencies and legal institutions and multilateral organizations in post-conflict regions. We help our clients develop the skills necessary to promote human rights, stability and rule of law through advisory and mentoring services that span across central areas of need including governance, security and justice, conflict prevention, peacebuilding and defense support.

In a recent project, we deployed a multidisciplinary team into a Latin America country on behalf of a major power to assist in the design of a major multi-year security sector reform program. To accomplish this, we reviewed governance, oversight, capabilities and capacity within ministries, parliament, law enforcement, security agencies and the military to form an agreed strategy between the sponsoring government, host country and a series of foreign donors.

Constellis assists global development and humanitarian assistance programs with overcoming the challenges inherent to operating in high-risk environments that often lack basic infrastructure and support. We aim to provide our clients with comprehensive, project-enabling protective services that secure the lives and ensure the welfare of aid recipients while also guaranteeing their on-going access to beneficiaries. We emphasize promoting a culture of awareness, risk assessments, early warning and real-time alerting, community stakeholder liaison, contingency planning and crisis management preparedness. Most recently, we were awarded the security provision to a major power’s foreign development program spanning across 23 countries in Africa.

Case Studies

PROJECT

A major international oil company was awarded a contract to harness Iraq’s natural gas reserves from existing concessions, partnering with a national provider to rehabilitate and revitalize energy infrastructure across the country’s southern fields. To achieve this, the client required an extensive but flexible security solution to provide security transportation to large numbers of engineers and subcontractors across the Basrah province. While initially limited to supporting security for mobile teams, Constellis’ services were subsequently expanded to include intelligence threat monitoring, static guarding, security training, HSE support and incident management and response capability.

SOLUTIONS/SERVICES

For three years, Constellis provided a fleet of 64 armored GXRs formed into 17x4 vehicle personal security details (PSDs) outfitted to client specification. The PSD teams were responsible for securing five separate camps and were further supported by a network of support staff backed by a robust operations center based at the client headquarters in Basrah, Iraq. Additionally, Constellis provided static guarding at the camps to include specialist personnel responsible for badging processes, CCTV surveillance and technical access control systems. During the mobilization phase of the contract, Constellis PSD teams drove over 4.7 million miles in support of hundreds of successful missions.

PROJECT

A leading mining and minerals extraction company was concerned about the emergence of political and social unrest in one of its core East African markets. Constellis was approached to conduct a thorough risk assessment of the company’s countrywide operations. This required a detailed study of their office locations, accommodations, logistics routes, and project sites as well as identifying risk vulnerabilities in each setting and the development of actionable mitigation measures to ensure project continuity.

SOLUTIONS/SERVICES

Prior to deployment, Constellis’ regional intelligence analysts conducted an extensive political and security risk mapping process for the client’s in-country operations. The assessment identified the key security challenges that could impact project delivery at the national, regional and district level. Once completed, a security risk management consultant deployed to the Horn of Africa to conduct an on-the-ground assessment of the client’s assets and risk management procedures and policies across their active project sites. The assessment provided a framework to conduct an ISO 31000 appraisal to identify security-planning procedures for the client’s future operations in the country.

PROJECT

Qatar’s national energy company sought a premier systems integrator to facilitate and secure a major port expansion project to accommodate dramatic growth in cargo traffic through the mega-site over the next two decades. The export terminal's strategic importance as a critical resource conduit to the east and west defined its need for a state-of-the-art security and surveillance solution.

SOLUTIONS/SERVICES

Constellis was awarded a $120M contract to provide turnkey, sustainable services including consultancy, engineering, implementation, commissioning, training and warranty to the project. The end result was a resilient matrix of enabling and protective technologies. In total, the project generated 745 detailed as-built drawings, 247 comprehensive engineering documents and 12,600 inspection test records. The final integration phase of the project combined access control and closed circuit television systems into the existing nationwide systems, enabling Constellis’ 130 security experts to demobilize prior to project conclusion.

PROJECT

To assess and assist a foreign government in designing the reform of their public security sector in order to curtail threats from organized crime and a changing national security and macroeconomic landscape. The security reform examined the country’s need for conflict prevention and developmental assistance to strengthen their capacity to combat a range of threats ranging from resource and border disputes and drug and human trafficking to organized crime and systemic corruption. Constellis also reviewed the nation’s donor-funding strategies and partnerships to improve aid effectiveness, influence and reach.

SOLUTIONS/SERVICES

Constellis deployed a team of security sector professionals with extensive backgrounds in international law, human rights, national security and intelligence, law enforcement and international development. The team worked directly alongside the President and the Ministry of the Presidency throughout the assessment, interviewing over 40 senior officials and visiting all of the key agencies. The needs assessment outlined systematic development processes to identify client gaps and improve security planning and provisioning as well as an implementation and sustainment plan. The report included:

  • A contextual analysis of the crime and security situation;
  • A draft implementation strategy with a costed action plan;
  • The conditions to feed into a business case for international donor support;
  • Suggestions on how to improve oversight and accountability;
  • A framework against which to judge progress with security sector reform; and
  • Proposed means of coordinating with relevant donors.

This report formed a strategic and collaborative framework for international donors to assist our client’s security sector reform. The report led to significant improvements in the management and focus of their security sector delivering lasting benefits to the country’s citizens.

DPSA Security & Risk Management Alliance Partner

PROJECT

Constellis was selected to provide security and risk management services for the AECOM-led alliance, Delivering Procurement Services for Aid (DPSA), supporting the UK’s Department of International Development (DFID) programs throughout Africa and Southeast Asia. DPSA delivers procurement, logistics and supply chain services for the aid and humanitarian sectors covering over 20 countries. Constellis is responsible for ensuring the safe and successful delivery of specified goods and equipment into these often, challenging environments.

SOLUTIONS/SERVICES

Constellis provides the following services:

  • Country- and region-specific threat and security risk assessments
  • Operational planning and ‘on-the-ground’ manpower support
  • Secure, global tracking and incident response application with real-time operational oversight of all identified DPSA personnel
  • 24/7 support and monitoring of global security environment from our Global Operations & Communications Center (C4i platform)
  • Hostile Environment Awareness Training (HEAT) to safely mitigate risk and survive life-threatening incidents
  • Journey and convoy management via our proprietary tracking and monitoring technology for immediate threat updates and asset management
  • Subject matter expertise for all security and risk related issues

PROJECT

Following the outbreak of conflict across two states in the Middle East and North Africa region, a leading international airline approached Constellis to provide continuous security threat monitoring and risk management support, including 24-hour critical incident response and daily incident mapping and security trend analysis. Constellis also conducted operational and strategic security assessments for the company’s in-country operations and senior leadership to aid in critical decision-making.

SOLUTIONS/SERVICES

After establishing the project’s scope and requirements with client, Constellis mobilized its dedicated regional intelligence teams to provide an in-depth analysis of security developments in both of the contested territories as well as regular surveillance of flight routes in neighboring states. Trigger warnings were developed, including the monitoring of ballistic missile activity and man-portable air-defense systems (MANPADS), alongside the tracking of frontline positions on a daily, weekly and monthly basis supported by direct liaison with Constellis’ in-country sources.

PROJECT

The outbreak of armed violence between the government and conflicting parties in Juba, South Sudan led to a severe deterioration in the nation’s security and stability. Organizations operating within the nation required emergency assistance to evacuate their staff amid the climax of the nation’s intense fighting and violence. At the time of incident, Constellis held existing contracts for evacuation services from South Sudan with four client organizations and an additional 11 organizations approached Constellis to evacuate their non-Sudanese staff from the country.

SOLUTIONS/SERVICES

Upon deciding to evacuate client personnel, Constellis immediately activated its crisis response team and set up additional management structures to coordinate and control the evacuation operations. This effort was led by the corporate head office in Dubai, and executed by the regional management team in East Africa (Nairobi).

Within 12 hours upon the actual decision to air evacuate client personnel, Constellis conducted the first air movement from Kenya to South Sudan and started the evacuation of clients from Juba International Airport. In support of the air operation, Constellis successfully conducted vehicle-borne security escorts throughout Juba to facilitate the concentration of client personnel at Constellis’ facility in South-east Juba and there onwards escorting to Juba International Airport.

Constellis’ evacuation operation was entirely assessment and analysis/information led as well as deliberately and cautiously timed and synchronized depending on threat and security risk mitigating factors. Constellis’ forward deployed Field Security Advisors (FSAs) were able to medically assist clients who had suffered from severe injuries resulting from their exposure to the armed conflict in Juba. In total, over 50 client personnel were evacuated from South Sudan within 72 hours.

PROJECT

Due to a worsening security situation in South Asia, Constellis rapidly deployed a security consultant to a client’s headquarters to undertake a comprehensive security risk assessment that identified threats, recommendations, risks (strategic and operational), risk treatments and action plans.

SOLUTIONS/SERVICES

Constellis completed a journey management and accommodation assessment by leveraging its unique data mining capability, in-depth strategic and tactical intelligence sourcing and comprehensive geospatial information systems. The assessment encompassed a ‘ground-truth’ risk analysis of the client’s challenging security situation and the necessary precautions that needed to be implemented on local/regional routes and accommodations in the region to ensure client safety and protection.

PROJECT

As terrorist attacks and threats in Europe continued to increase, a Constellis client requested embedded staff to heighten their security posture. Constellis provided an Embedded Security Manager (ESM) to oversee the client’s security management plans and conduct an enterprise-wide assessment of their international media events and offices.

SOLUTIONS/SERVICES

Constellis’ ESM developed and implemented a tailored security preparedness and response plan for the client’s largest media events. Additionally, the ESM conducted a personnel and office security assessment for client offices spanning across 23 cities and 14 countries and produced an event risk assessment matrix for the client’s operating locations most at risk.

PROJECT

Constellis was awarded a five-year contract to provide protective and aviation security services for an expanding international airport. Under the contract, Constellis is responsible for providing ground security at all access control points into the airport and along the passenger flow routes to the terminal, and aviation security services in line with international standards and regulations. Constellis employs a large local national workforce that is responsible for aviation security within the terminal and ramp.

SOLUTIONS/SERVICES

To enhance airport capacity, security and performance, Constellis implemented their airport methodology and practices across airport-wide operations to include capacity building, training and development of the local national workforce. Constellis provides the following services:

  • Comprehensive access control at all airport terminals, entry and exit points, and airside and main ramp areas
  • Aviation screening of passengers and baggage in line with international standards
  • Explosives detection canines for ground and aviation security
  • Pre- and main-terminal hold and cabin baggage and personnel screening
  • VVIP mobile escorts and terminal control and screening
  • Quick Reaction Force for incident response

PROJECT

An international gas exploration and production company acquired a license to drill two deep offshore wells off the coast of northern Kenya. The company was concerned about their exposure to terrorism and maritime piracy from the neighboring coast of Somalia. Constellis was contracted to provide an offshore security consultant based at the drilling platform responsible for delivering security assessments and mitigation strategies relating to both the physical and operational aspects of the worksite. The consultant also worked directly with offshore security patrol personnel provided through the Kenyan Navy.

SOLUTIONS/SERVICES

Constellis’ engagement started in the planning stage where it played a significant role in developing the security concept of operations for the client, including:

  • Rules for the use of force and scenario war gaming
  • Liaising and briefing the Kenya Navy
  • Mobilizing to execute the operation

With Constellis’ support, the client was able to successfully begin drilling operations despite an increasingly challenging security environment developing across Somalia and the surrounding coastal region.

PROJECT

Amid a background of increased regional instability and the growth of international extremist networks, Constellis was awarded a contract to assist in the training and development of personnel for a state Joint Task Force, responsible for protecting critical infrastructure. Personnel were required to be trained in intermediate-level protective skills, with classes delivered over a seven-week period, including classroom study and live fire exercises.

SOLUTIONS/SERVICES

Comprehensive training services were delivered to the client, led by an experienced expatriate team of 20 personnel. The training was specifically designed following a detailed assessment to meet the operational needs of the state task force and was the first of its kind in the region, both designed and delivered in Arabic, Nepalese and English. By the conclusion of the project, Constellis had trained over 200 client personnel.